Welcome to The Wilson Hotel! The Wilson Hotel (“Company”, “we”, “us”, or “our”) has prepared this Privacy Policy to describe to you our practices regarding the Personal Information (as defined below) that we collect from users of our website, located at https://thewilsonhotel.com (the “Website”) and through the use of certain third party booking engines (the “Web Application”), the Website and Web Application together are collectively referred to as the “Services.”
This Privacy Policy applies to your use of the Services but does not apply to any website, offering, product or service of any third party company, even if such third party website links to our Services. We do not control any such third party websites, offerings, products or services so please always review those applicable privacy policies before deciding to provide any information.
If you do not consent to any of the terms included in this Privacy Policy, please do not use, or if you are already using, immediately discontinue your use of the Services.
PLEASE NOTE THAT THIS PRIVACY POLICY ONLY APPLIES TO USERS WHO ARE 13 YEARS OF AGE AND OVER. IF YOU ARE A USER UNDER THE AGE OF 13, PLEASE DO NOT VISIT OR USE THE SERVICES.
Website and Web Application
As a part of the Services, you may access and login into the Web Application. The Web Application allows you to access certain features of the Services, including but not limited to, those features specific to booking and the vacation guides made available by Company from time to time.
You may also share ideas, feedback and other content and materials through your use of the Services, as further described herein. The Website provides users with the chance to learn more about Company, and the ability to post their thoughts and comments to the Website blog. Through the Website, users may view the various services offered by Company, learn more about the Web Application and post comments and thoughts on the Website blog.
How the Services Work
Our Services provide vacation-planning information, in addition to access to third party reservation engines made available via the Web Application.
Terminology
When we use the phrase “Personal Information”, we mean information that allows someone to identify or contact you, including your name, address, telephone number, e-mail address, and any other non-public information about you that is associated with or linked to any of the foregoing information.
When we use the phrase “Anonymous Information”, we mean information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of or contact with individual persons.
Children
Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age. If you are under 13 years of age, please do not use the Services.
California Privacy Rights
Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties or their direct marketing purposes. To make such a request, please contact us as specified below in this Privacy Policy.
A Note to Users Outside of the United States
Company is based in the U.S. If you are a non-U.S. user of the Services, by visiting the Website and/or using the Web Application, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States.
By providing your information and agreeing to the terms of this Privacy Policy, you consent to such transfer.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Voluntary information provided by you
- Bookings made online
- Usage and account information
- Third-party indexed information
- Communications via email or other methods
- Social Networking Site (SNS) integrations
- Location information from devices
- Email subscribe forms
- Other collection points that specify Personal Information is being gathered
Anonymous Information
We may collect the following types of anonymous information:
- Server-collected data (e.g., IP address, OS, browser type)
- Log file data
- Cookies and pixel tags
- Advertiser data (via third-party cookies)
- Analytics and user behavior (e.g., Google Analytics)
- Non-identifiable mobile device data
Information from You About Others
We may also collect contact information for people you invite to the Services and will rely on you to obtain their consent.
How We Use Information
Personal Information
We may use your Personal Information to:
- Identify you and manage your Account
- Enable features like booking and support
- Communicate marketing messages
- Customize the Services
- Fulfill legal obligations
Anonymous Information
Anonymous information may be used to:
- Improve and administer Services
- Conduct user analysis and trend reporting
- Provide anonymized data to third parties
How We Disclose Information
Personal Information
We may disclose Personal Information to:
- Third parties designated by you
- Our property management software partners
- Third-party service providers (e.g., hosting, payment)
- Social networks you choose to connect
- Other users through public profiles and posts
- Corporate affiliates
- New owners in the event of merger/sale
- Government agencies or as required by law
Your Choices Regarding Your Information
- Opt-out of marketing emails
- Disable cookies in your browser
- De-link SNS connections (e.g., Facebook)
- Review, update or delete Personal Information
- Uninstall mobile apps or revoke permissions
Feedback
Feedback you provide may be published with your consent and treated according to this Privacy Policy.
Third Party Content and Links
This Privacy Policy does not apply to third-party websites, services, or applications. Always check their privacy policies.
Web Application & Services
We may collect anonymized mobile device data to improve services and fix bugs.
Do Not Track
We do not respond to "Do Not Track" signals at this time.
International Data Transfers
Company is located in the U.S. and may transfer data accordingly.
Data Protection Officer
Email: [email protected]
Identifying Controller vs. Processor
You are the controller of data you submit. The Company is the processor of that data unless otherwise noted.
Your Rights
If you are located in the European Economic Area, you have rights to access, update or delete your Personal Information.
Changes to this Privacy Policy
This Privacy Policy may change. Updates will be posted at https://thewilsonhotel.com/privacy-policy.
Contacting Company
If you have questions or concerns, please contact us at:
Email: [email protected]
Phone: 406-995-9000